What We Collect and Why We Use It
When you open an account, we collect the details you provide — full name, email address, mobile number, and the payment method you choose to fund your wallet, whether that is GCash, Maya, or InstaPay. We also log technical data: device type, browser, IP address, and
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session activity. This lets us verify your identity, process transactions, and keep your account secure against unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors — including GCash and Maya — is limited to what those processors need
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to complete your transaction. We may share data with regulatory bodies where local law requires it, and availability of our service depends on local law and eligible players. Cookies and similar tools track session behaviour so the lobby loads your last game category and your saved
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payment preference appears at checkout. You can adjust cookie settings in your browser at any time. Data collected for fraud prevention may be retained longer than standard account data; the specific retention periods are set out in the section below.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.